Thursday, 1 September 2011

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The Plugin 'Gadget Dashboard' is not available

Symptoms

Viewing the dashboard fails with this message The Plugin 'Gadget Dashboard' is not available.
From the log file, this stack trace is found:
...
2010-10-01 17:45:18,027 http-8080-Processor19 ERROR abc 63917x369x1 n32ntl http://localhost:8080/browse/ATL-950 [webwork.util.ValueStack\] query="/issueTabPanels" {[id="null" type="5" values=""\]} {[id="issueTabPanels" type="8" values=""\]}
java.lang.reflect.InvocationTargetException
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
...
at org.apache.jsp.includes.panels.issue.actions_jsp._jspService(actions_jsp.java:93)
...
2010-10-01 18:13:47,445 http-8080-Processor15 ERROR abc 65627x561x1 1bs13dg http://localhost:8080/secure/ViewProfile.jspa [webwork.util.ValueStack\] query="/selectedTab" {[id="null" type="5" values=""\]} {[id="selectedTab" type="8" values=""\]}
 
java.lang.reflect.InvocationTargetException
...
Caused by: com.atlassian.util.concurrent.LazyReference$InitializationException: java.lang.IllegalStateException: Cannot autowire object because the Spring context is unavailable.  Ensure your OSGi bundle contains the 'Spring-Context' header.
    at com.atlassian.util.concurrent.LazyReference.getInterruptibly(LazyReference.java:152)
...

Cause

The web application server's work directory (e.g. Tomcat's work directory) contains outdated files or may have been corrupted.

Resolution

  1. Delete the <JIRA_HOME|CATALINA_BASE>/work folder.
  2. Verify the user running the JIRA application process has Read/Write permission to the <JIRA_HOME|CATALINA_BASE>/work directory.
  3. Restart the JIRA application container to rebuild the files.

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