Sunday, 5 June 2011

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Lost or Stolen Kindle Troubleshooting

First, deregister Kindle via the Manage Your Kindle page. Then, contact us so we can ensure the device has been deregistered from your account, and deactivate it so that it can't be registered by another user.

If your Kindle is found and we're contacted, we'll arrange for it to be returned to you. To file a police report, please contact your local police department.

You will also want to make sure that you cancel any active Kindle subscriptions on the Manage Your Kindle Subscriptions page. Canceling the subscription will ensure that you are no longer billed; you'll also receive a pro-rated refund for remaining issues you already paid for. You always have the option of subscribing at a later date.

Please contact us for instructions on how to send us the Kindle you found. We will contact the owner and return the Kindle to them.

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