Sunday, 12 June 2011

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FAQ tom tom GPS troubleshooting



Here are some of the questions you may need to ask. For more questions and answers, see www.tomtom.com
Why is the navigation view now in black and white? Why won't 'Navigate to...' work?
If the GPS receiver loses reception, usually due to surrounding tall buildings, the map display is switched into monochrome, to warn you that the information shown may not be accurate at that moment. As soon as reception is regained, the display will automatically switch back to color.
How do I charge the unit?
Your TomTom ONE can be charged while you are driving using the car charger. Alternatively, you can purchase a home charger so that your TomTom ONE can be charged from a standard power socket. The home charger is available as an accessory. For information about accessories, see the accessories leaflet included with your TomTom ONE, or visit our website: www.tomtom.com
How can I reset my TomTom ONE?
You should never have to reset your TomTom ONE under normal circumstances. However, in the event of a problem you can reset the unit by removing it from the Holder and pushing the reset button using a straightened paper clip.
How do I get support?
Visit www.tomtom.com/support for technical support and contact information.
How can I find out the application version and serial number of my TomTom ONE?
On any route summary display, the application version number is shown in a box beneath the GPS satellite status icon. If you tap the box, you'll see more details of your system's configuration and the current map. You can also display this information by using the Preference 'Show version' .
Why should I register on the TomTom website?
Registering your product gives you access to all the latest news about your TomTom ONE and will help us to supply you with the best possible support.
What accessories are available?
For information about accessories, see the accessories leaflet included with your TomTom ONE, or visit our website: www.tomtom.com
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